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Prospect Estate Agency Reviews and Testimonials

At Prospect outstanding service is the foundation of our business and we are dedicated to constantly improving the service we provide. Our commitment to providing an award-winning level of service has been recognised and we have been awarded Best Estate Agency in Berkshire at the UK Property Awards 2015/16!

Not to mention, Prospect Estate Agency is also proud to be ranked, by our clients, 7th for customer service out of more than 14,000 agents in the UK on AllAgents* – the trip advisor for estate agents! You can also read more than 1,000 5 star client reviews of our service at www.allagents.co.uk.

To experience our outstanding customer service for yourself, book your free, no obligation property valuation by clicking the button below.

 

Don't just take our word for it!


"Absolutely fantastic experience. Callum listened to what we wanted, needed, and could afford, then made the magic happen. He was readily available, personable, and very helpful. He made the entire process smooth and was there every step of the way without being pushy or overbearing. I have no hesitation in recommending him, as I would be very happy to ask for his services in finding a rental again." Ms R
"We can recommend Prospect, and Ryan Tucker, to anyone wishing to sell their home. We have been very impressed with Ryan from the initial valuation through to the successful, and very speedy, sale of our house. He has been professional, amiable, hard working, easily contactable (including evenings and weekends) and honest throughout the whole process." Ms L
"Your buyer has pulled out are the words every home owner selling their house dreads and the whole chain falls over! I contacted 3 main estate agents, Darren Winter of Prospects was one. Almost immediately, Darren and his whole team leaped into action and had viewings lined up throughout the weekend and following days. The other two estate agents didn't even bother to respond!!

Darren's leadership skills were evident from the word go. Jordan, Tom, Callum, Colin and Ryan did not slow down the pace at all, and just 6 days later the team had sold our house!! A fantastic team and would highly recommend Prospects in Bracknell as a sole agent from personal experience! Thank you guys!!!!!" Ms S
"All involved with our sale were friendly, helpful and kept pushing despite 2 potential buyers dropping out. Very happy with the service received." Mr N
"Through a very difficult chain and a previously collapsed chain, you have pulled all the stops out to make our move happen" Ms J

"Efficient and knowledgable, kept promises knew who I was when I called & which property it was in relation to" Mr W
"Verry Good work!!!!We are satisfied with the service agency" Ms I
"Enthusiastic, responsive team quickly secured new tenants and avoiding any void. Some minor challenges complying with the specific terms of the (reduced) agent responsibilities requested" Mr D
"Always on the ball and very proactive" Ms Y
"I have been happy with the service and impressed with how quick they marketed the property and found a the right tenant." Ms S

"The Staff was very professional, polite and gave very helpful advice from start to finish. The presentation and Brochure was excellent." Mr & Mrs B
"Because they found me the ideal house that I was looking to buy and I viewed the house very quickly and my offer was excepted very quick." Mr F
"Hardest working Estate Agent in Camberley in my experience. Pulled out all the stops to find us what we were looking for and at the price we could afford. Well done Ryan and the team!" Mrs P
"Really helpful due to another estate agent messing us around and got us the house we wanted and sold our super quick" Mr & Mrs B
"Always kept informed, and updated with any new developments, professional maner at all times. Friendly and approachable team." Mrs B

"I had various members of the Prospect Team contacting me with regards to viewings, introducing themselves and answering all queries on the day" Miss K
"Prospects have managed a flat we have and supported us in advertising a fundraising event we have coming up. We are a charity." Ms M
"The staff we spoke to (Sharon, Chris & Jessica in particular) were all very helpful and enabled us to move in within two weeks of viewing a property. They all made what could have been a stressful process very easy!" Miss M
"Reliable, friendly and informative. Most of all, not your stereotypical (salesy/cheesy salesman) approach. Also realistically manage expectations." Miss L
"Very efficient and helpful property manager. Detailed inspection reports with colour photography. We receive a very efficient and professional service from Prospect." Mr E

"Friendly, effecient staff who kept us in the loop throughout our sale." Mrs H
"Alex at the Crowthorne branch became my "rock" during a very lengthy and frustrating purchase." Mr & Mrs P
"Personnel friendly, helpful and businesslike and kept abreast of the situation at all times" Mrs C
"Mark at prospect has been brilliant and has gone over and above to help sort everything out." Mr H
"Prospect put the other agents to shame in terms of professionalism, pro-activeness and having all the information to hand." Mr & Mrs K

"Fast and efficient. Good marketing, good post -sale lawyers follow up." Mrs W
"Very polite and courteous. Tanis in the Camberley/Maidenhead office worked very hard to keep everyone informed." Mr & Mrs P
"Listened to our needs as a buyer and helped move the buying process along. Transparent both with buyer and vendor and provided an excellent service." Mr L
"Personal, friendly and approachable team @ Maidenhead branch. Any questions I had were answered efficiently and I felt nurtured through the entire process." Miss H
"The transaction was carried out very professionally by various team members of Prospect from initial viewing of property to Contracts completion." Mr C

"Effective communication, information given as required. Prompt on email response." Mr K
"Efficient, professional service all the time" Mr D
"Friendly staff, excellent service." Mrs S
"Nice staff, always happy to help and very understanding, great communication and easy process to follow when renting a property :)" Miss W
"Very helpful staff, quick responses to emails and calls, really informative about the process, made the whole process easy and stress free" Miss R

"Aside from Tom who helped me via MAB (he was outstanding), there were 2 people at Prospect who really stood out for me. First and foremost, Sebastian was fantastic from the get-go when he showed me around another property; after realising my needs, he showed me the property I eventually purchased. He's friendly, approachable and I felt like he had a genuine interest in my situation right up to the day I collected my keys. Fay was also great - she really helped push things along after my offer was accepted and tried very hard to be efficient despite having to be a go-between with both my own and the vendor's conveyancers. All in all, I'm really grateful for the time Seb and Fay spent on my case and I would use Prospect again as a result of dealing with them both." Mr G
"Excellent service and updates regularly on the sale" Mr & Mrs J
"Great service and always get back to me with an answer very quickly." Mrs W
"Very helpful service throughout but particularly organising exchange and helping to chase solicitors." Mr B
"Many reasons- the flat sold so quickly because everyone was efficient- Martin was great in the initial valuation, Prospect were responsive about getting the photos done and the flat on the market, Harrison and Toby kept me updated during the short period the house was on the market which made me feel really confident about them selling and Lianne was a super star at liaising with the buyer and solicitors and getting us to exchange! Overall, the primary reason is communication from Prospect was great throughout the process." Miss H

"The excellent customer service received from both Elizabeth Savery and Mark Towell. Elizabeth continues to go above and beyond what is required of her on a daily basis." Mr B
"Fast, professional, efficient, friendly!" Mr T
"They gave me as many options within my price range, Alistair was very helpful, friendly and professional. The houses (although being repaired/refurbished) were in good condition" Miss D
"In all my dealings the team and Chloe Hoptroff in particular has delivered against commitments and given wise advice" Mr B
"Professional service, good rapport given off by the team." Mr D

"Great communication, genuine staff and very helpful the whole way through the process." Miss W
"The really good and efficient service we received from the team in Sandhurst BUT especially the manager Ross." Mrs & Mrs H
"From start to finish the staff at the Sandhurst branch were professional, courteous, friendly and efficient." Mr & Mrs S
"You sold our bungalow. Kept in touch ,someone always answered the phone if we called and you got back to us quickly when we had any questions. Friendly staff." Mr A
"From the very first contact with Prospect, I was confident I could trust them. They all made me feel comfortable." Mr G-T

"Excellent service from the whole team on the sale of my property" Mr W
"Sold my house very quickly All staff very willing to keep you updated ,nothing too much trouble ." Mr & Mrs D
"Always friendly and helpful, very professional, upfront and honest from the start, really pleased overall." Mrs M
"Prompt courteous service. Jordan was so efficient in dealing with the purchase of our new house. He's a great amabassador for the company." Mrs & Mrs N
"Very helpful. Good communication and very considerate of my situation. Excellent materials for selling my property and not too pushy with trying to secure my business. Very happy with the service from Phil and his team at Warfield office." Mrs R

"Friendly efficient staff. They kept me up to date with events at regular intervals, and nothing was too much trouble for them." Mr W
"Impressed with the conduct and efficiency of the office staff. A special mention for Hannah who worked very hard to conclude the sale." Mr & Mrs G
"They stayed in contact and helped us all the way through our stressful time especially with the solicitor." Mr & Mrs A
"We have already recommended Prospect to friends and neighbours. We made the mistake of going with a different agent first and the experience was dreadful. When we switched to Prospect we sold in 3 weeks." Ms P
"Regular communication throughout the process, so there was never a time we were in the dark as to where things were for both our buy and sell." Mr & Mrs G

"Persistence to get the deal done. Good feedback. Good publicity" Mr & Mrs D
"The person handling my account (Ellen Deverell) was very helpful, punctual and professional. She had all the answers and in the instances she had to get back with clarifications, she was very prompt. b. The person who co-ordinated post-sales support (Ruth Kirkland) was very helpful and professional. Whenever I have called the Wokingham office, I have always got good service without fail." Mr A
"Ellen Deverell, Senior Client Manager, was outstanding and one of the best I've come across." Mr G
"Everything was handled professionally from start to finish. We received regular updates as the sale progressed and felt very comfortable with the support we received." Mr & Mrs B
"Helpful staff kept us informed during the whole of the purchasing process" Mr T

"Prospect were extremely professional and highly responsive in my dealings with them and were a pleasure to deal with and I would recommend them very highly to a friend or colleague with no hesitation." Mr L
"Outstanding customer service. Friendly, caring and highly professional." Mr B
"Continued excellent customer service & property management. Elizabeth Savery always goes above & beyond what is required" Mr B
"Harry was very good. Best estate agent I've dealt with" Mr M
"Very helpful and accommodating - when I just dropped in to the office to ask about properties someone took the time to sit me down and chat about exactly what I wanted and gave me a few property leaflets to take away and look through. Since renting with them they have continued to be helpful, pleasant and efficient. " Mrs U

*Data correct at the time of publishing

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