Guide to Renting

The renting process can be confusing, but with our team of experts, we endeavour to make renting property as easy as possible. All of our lettings teams are trained to understand every step of the renting process and can help you at any stage. If you have problems or questions whilst renting with Prospect, you can contact us at any time!

So, what is the typical renting process with Prospect?

If you’re thinking of renting a property, the government have created a helpful guide and tick sheet for you to download. This guide will ensure the renting process is completed correctly and will help you to avoid any problems you may encounter during the process!

Register Interest

Register your interest

The first step on your renting journey is to register your interest with Prospect. One of our experienced agents will ask you questions about yourself and your requirements, to ensure they contact you about properties that are suitable for you. From the moment you register with us, we will begin searching for properties that match your requirements!

There are a number of different ways to register with Prospect:

  • Visit us in your local branch
  • Request a call back from one of our agents
  • Complete our online registration form
  • Phone your local branch
From the moment you register with us, we will begin searching for properties that match your requirements!

Search for Properties

Search for properties

Our innovative property search tool on our website allows you to search for your new home quickly and easily. You can select where you’d like to live, your ideal price range, number of bedrooms and much more, to ensure the properties you see are perfect for you! Our property search tool is also available on mobiles and tablets, allowing you to search for properties on the move.

Of course, if you’d prefer to search for properties in person, you can drop into any of our 9 café-style offices and have a coffee while one of our agents assists you with your search!

Arrange Viewings

Arrange viewings

If you find a property on our website that you’d like to visit, you can simply click ‘Arrange Viewing’ and we will organise a viewing at a time that suits you! You can also arrange viewings in person or by phone, simply visit or phone your local branch and one of our experienced agents will arrange a viewing for you.

If you’re interested in more than one property, please let our agents know and they will organise multiple viewings, one after another, to ensure you’re able to visit every property you’re considering renting!

Favourite Property

Visit your favourite properties

We provide accompanied viewings 7 days a week, from early morning to late evening. You can also be chauffeured to viewings in one of our Prospect Minis, allowing you to sit back and relax. Of course, you can arrange to meet our agent at the property if that is more convenient!

You will have plenty of time to look around the properties that you are interested in and familiarise yourself with what could be your new home. Your personal Prospect Client Manager will be with you to answer any questions you may have about the property or the local area.

Put in an offer

Find the property of your dreams and put in an offer

With Prospect, you can visit as many properties as you like until you find the property of your dreams. If you fall in love with a property while you are viewing it, you can make an offer immediately! Your dedicated Prospect Client Manager will accompany you on your viewings so you can get ahead of the market by putting an offer in straight away.

Offer Accepted

Get it accepted

If the landlord is happy with the offer you have made, they will accept it. This means that both you and the landlord have agreed on how much rent will be payable each month. Once your offer has been accepted, there are only a few steps left before you move into your new home!


Fill in our referencing form

Referencing is standard practice in the lettings industry and is designed to ensure you can afford the rent on the property you’re moving into. With Prospect, our online referencing form makes the whole process quick and easy! All you need to do is go online and fill in the following:

  • Personal contact details
  • Confirmation of employment
  • Current landlord or living conditions
  • Bank details
  • Proof of income

After referencing checks have been completed, you can move onto the next step of the renting process!


Pay your deposit

The next step is to pay your deposit. The size of the deposit needed will vary but is generally 1.5 months’ rent. This deposit is taken as a security measure in case you fail to pay your rent and to ensure that any damages that occur during your tenancy are covered.

Your deposit will be put into a government approved scheme, the Tenancy Deposit Scheme, which is designed to keep your deposit safe!

Sign Contract

Sign the contracts

Signing the contacts is the last step before you move into your new home, this ensures all the legalities and terms of the tenancy are in place and both you and the landlord are happy.

You will need to sign a tenancy agreement which includes:

  • The names of everybody involved in the tenancy
  • How much rent you will be paying and how it will be paid
  • Information on how and when the rent will be reviewed
  • When the deposit can be fully or partly withheld to repair any damage
  • The property address
  • The start and end date of the tenancy
  • Any tenant or landlord obligations
  • Which bills you are responsible for paying

There may be other items included in your tenancy agreement, if you have any questions, please don’t hesitate to get in touch with your personal Property Manager.

Move in

Move in!

The final stage of the renting process is moving into your new home. At this stage, all checks have been completed and all contracts have been signed; all that’s left to do is move in!

If you do have any problems during your tenancy, you can speak to our Property Management team at any time. Click here to learn more.

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