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Keeping you safe - Covid-19 September Update

Keeping you safe

August has been a record-breaking month for the UK property market. In their August House Price Index Rightmove reported that last month was the busiest month of any month on record for the past 10 years. As August is traditionally one of the quietest months in the property market, this is quite an astonishing fact.

People are rushing to move and take advantage of the stamp duty holiday and whilst this is creating an extremely healthy market, we are still living in the midst of a pandemic. Safety must continue to be of the upmost importance.

During lockdown we spent a lot of time preparing our offices, staff and clients for when we opened again. Sanitiser stations at every entrance, Perspex safety screens distancing our staff, regular ‘fogging’ deep cleans of our offices and virtual appointments all almost feel normal now.

With the R rate on the rise again and there being no signs of the market slowing down, we wanted to show you everything we’re doing to keep you and our staff safe.

In the past 6 months, we’ve been busy investing in software and PPE as well as implementing lots of new procedures across our business. This includes;


  • Video tours and live virtual viewings available for all properties
  • Virtual valuations and minimal contact valuations available for sellers and landlords
  • Individual safety packs including clear face masks, hand sanitiser and gloves for all necessary face to face appointments
  • New facemasks with perplex
  • Mandatory for all staff to wear PPE on any necessary viewing or valuation appointments
  • Pre and post viewing property sanitising of all surfaces / handles
  • Strict ‘no touching’ rule for clients on all viewings
  • Sanitiser stations at all office entrances
  • Perspex safety screens providing safe workstations for our staff
  • Where possible, our staff working from home
  • All office and home workers equipped with new video conference software, enabling clients to ‘see’ us whenever they need
  • All company meetings are now conducted virtually
  • All valuation staff provided with iPhone 11s to enhance video tour quality
  • Bi-weekly fogging, weekly deep cleaners and daily sanitising of all surfaces in our offices


Soon, we will also be introducing a new online booking system. Enabling you to book an exact time with us for a virtual, or face to face, viewing or valuation. All in just a few clicks and without having to leave the house!

If you are not ready to book a viewing or valuation and just want a chat, then that’s no problem either. You will also be able to arrange a video chat with us too.

Of course, if you have had your fill of video calls you can always just give us a call. You can find our numbers here.

As always, your feedback means a lot to us. If you have any suggestions on what else we can do to help protect everyone, please get in touch. Send your suggestions to


“Celebrating 30yrs with the biggest global challenge ever seen in our lifetime”


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