These are the terms and conditions of trading of Prospect Holdings (Reading) Limited. In this document, "we" or "us" refers to Prospect Estate Agency.

Registered in England and Wales as company number 07005392.

Our VAT registration number is 980 7306 07.

Our registered office is at 24 King Street, Reading, Berkshire, RG1 2HE

£100 Love2Shop Voucher giveaway for Prospect Reviews

  • Prospect Estate Agency will be selecting one customer every quarter throughout 2020, to receive a free £100 Love2shop voucher.
  • Customers will be entered into the draw for completing a Prospect review on either Net Promoter Score (NPS), Google Reviews or Trustpilot.
  • A review on each of these platforms will count as one entry into the draw, meaning a review on Trustpilot and Google Reviews will result in two entries into the draw for that customer.

3 Months Free Property Management Lettings (Property Management)

  • To be entitled you must transfer your full portfolio of Rental properties to Prospect Estate Agency.
  • You must instruct Prospect Estate Agency under sole agency basis and agree to our standard Terms and Conditions.
  • Offer is only available upon instruction of full portfolio of properties under our ‘Full Management Service’ at our standard fees of 18% inc. VAT.
  • Upon claiming offer, client will receive 3 months free Property Management under the contracted service level.
  • Renewal fees will revert to our standard rates as described above.
  • This offer does not apply to the cost of a legally required Energy Performance Certificate (EPC)
  • This offer does not apply to the cost of a legally required Gas Safety Certificate.
  • This offer does not apply to the cost of any legally required documents.
  • You must permit us to display a Prospect Estate Agency, or a Prospect Premier Homes of Distinction, ‘To Let’ board at all times and then ‘Let Agreed’, until completion.
  • All Tenants will be subjected to our standard, stringent Prospect Referencing Process.
  • Applicants must be a minimum of 18 years old.
  • Prospect Estate Agency reserves the right to decline an Instruction.
  • Terms and conditions are subject to change at anytime

Help to Buy

The Help to Buy scheme has specific terms and conditions and is subject to affordability criteria as defined by the Homes and Communities Agency. Help to Buy equity scheme is available on all plots in England, with a full purchase price up to £600,000, subject to status, terms and conditions apply.

  • The New Home Developer must be registered with the 'Help to Buy' scheme for it to be available to purchasers.
  • Help to Buy eligible applicants will be offered an equity loan of up to a maximum of 20% of the purchase price (based on the open market value). The registered provider will hold the second charge on the property.
  • Applicants are required to fund at least 80% of the purchase price by means of a conventional mortgage, savings and any deposit where required. Applicants must obtain their conventional mortgage from a qualified lending institution (e.g. a bank or building society). For the first five years there is no fee charged on the equity loan component.
  • At the start of year six a fee is collected of 1.75% of the market value of the property at the time the loan is entered into multiplied by the outstanding percentage under the equity loan, the annual fee of 1.75% will be uplifted by RPI +1% p.a.h

Money Back to Schools T&Cs

  • To qualify for this promotion you must sell your property with Prospect Estate Agency
  • You must declare you wish to participate in this promotion at the time of arranging your valuation of your property, including which school you would like to donate the monies too
  • If a valuation is arranged via the declaration of promotion must be made when first speaking with a Prospect Agent
  • Your property must be based in Berkshire, Surrey or Hampshire to qualify for this promotion Prospect Estate Agency will donate £250 via Bank Transfer to your child’s school or a local school PTFA of your choice upon completion of your property and receipt of our selling fee
  • The nominated school must agree to marketing of the donation, which may include photo opportunity presenting the donation by cheque
  • Donations are limited to one donation per seller, per annum
  • Promotion currently has no end date, however Prospect reserves the right to add an end date at any stage
  • Should an end date be included within the promotion, Prospect Estate Agency will adhere to all donations previously agreed, should all other criteria be met
  • Prospect reserves the right to decline any valuation and/or instruction

Deposit Replacement Insurance

  • For properties where Prospect Estate Agency’s deposit replacement scheme will apply, Prospect Estate Agency shall be responsible for:
    a. collection of the rent; and
    b. management of the tenancy deposit (if taken); and
    c. management of the collection of sums due from the Tenant to the Landlord, as compensation for any breach of obligation within the tenancy agreement.
  • Such properties will be insured under Prospect Estate Agency’s Deposit Replacement Insurance policy with Goodlord at commencement of a new tenancy or renewal of an existing tenancy.
  • The tenant remains fully responsible for the payment of the rent, liability for any breakages, losses or damage (allowing for fair wear and tear) to the Landlord’s property arising from their occupation of the property, and any other reasonable costs incurred by the Landlord as a result of the Tenant’s breach of the tenancy agreement.
  • The Tenant remains fully responsible and liable for any of the Landlord’s reasonable costs arising from clause (iii) hereof to carry out remedial works, repairs or replacement, including cleaning, as required at the end of the tenancy to return the property to the Landlord in accordance with the obligations of the tenancy agreement, whether or not a deposit has been taken.
  • In the event that a Deposit has been taken and protected in accordance with the statutory requirements, in conjunction with Prospect Estate Agency’s deposit replacement scheme, and the deposit is insufficient to cover the Landlord’s costs described in clause (iii) hereof, the Tenant will be held liable for any balance upon termination of the tenancy agreement for whatever reason in respect of any outstanding rent, reasonable pre-agreed administration charges payable under the terms of the tenancy, dilapidations, unpaid utility bills, breakages or losses (subject to reasonable allowance for fair wear and tear) and/or any other reasonable costs incurred by the Landlord as a result of the Tenant’s breach of the tenancy agreement.
  • If the Tenant agrees the amount demanded by the Landlord for sums owing at the end of the tenancy, but does not make payment by the deadline specified in the demand, Prospect Estate Agency will make a claim under its Deposit Replacement Insurance policy as part of its duty to manage the collection of sums due from the Tenant to the Landlord, calculated at the end of the tenancy as compensation for any breach of obligation within the tenancy agreement.
  • If the Tenant disputes the amount demanded on behalf of the Landlord for sums owing at the end of the tenancy, the Tenant will notify Prospect Estate Agency within 7 days of the demand.
  • In the event the Tenant and the Landlord cannot agree the amount owing at the end of the tenancy agreement, both parties agree that the dispute between them will be determined by an independent adjudicator to be appointed by Arc Legal Assistance Limited. The Landlord and Tenant agree to provide written and photographic evidence and other relevant documentation in support of their position to the adjudicator within the timescales set out by the adjudicator.
  • In the event the adjudicator upholds the claim wholly in favour of the Landlord, if the Tenant does not pay the sums owed within 7 days of the adjudicator’s decision being issued, Prospect Estate Agency will compensate the Landlord by making a claim under the Deposit Replacement Insurance policy.

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We're proudly rated excellent by our clients on TrustPilot

'Prospect' has recently helped me with selling my flat although my property was not the easiest to sell. 'Prospect' is represented by a team of enthusiastic, hardworking, professional, hardworking people who don't easily give up. I definitely recommend 'Prospect'.
- Katarzyna.

I moved to Prospect from another Agency last year after a complete refurbishment of my flat ready to let and I am so glad I made the move! I am particularly impressed with Agnese and the way she is managing my property, very efficient, always cheerful and very helpful.
- Melanie.

Prospect Estate Agency is committed to conduct our operations in a fully compliant manner. We fully support and adhere to all regulations covering the industry including The Estate Agency Act 1979, Competition Act 1998, The Consumers, Estate Agents and Redress Act 2007, Consumer Protection Regulations 2008, Sanctions and Anti-Money Laundering Act 2018, GDPR Act 2018, UK Competition Law, The Property Ombudsman Code of Practice and ARLA & Propertymark Protection.

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