Understand our Money Protection Scheme for landlords and tenants.

Because peace of mind isn't optional.

The Client Money Protection Scheme provides the strongest security for landlords and tenants. With this safeguard in place, you can relax knowing you're fully protected.

In the unlikely event our agency encounters financial turmoil or breaches trust, Propertymark will swiftly intervene and reimburse you.

Belonging to a Client Money Protection Scheme is a legal requirement for a property agent operating within the private rented sector.

If you need to use the Client Money Protection Scheme, we make the process simple. Provide supporting evidence that you have not received the funds you were rightfully owed. Send us your tenancy agreement or deposit certificate, plus any relevant bank statements, and we'll help facilitate a solution.

Our property management team is available to address queries or concerns regarding our Client Money Protection Scheme.

Contact us today to explore the measures we have in place to safeguard your financial interests.