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About Prospect

ABOUT PROSPECT

Helping the residents of Berkshire, Hampshire & Surrey move!


 

Since 1990, Prospect Estate Agency has successfully been helping people buy, sell, let or rent property across the Home Counties. Since first opening our doors, our ethos has always been to surpass customer expectations, be at the forefront of technology and truly celebrate property. We’ve always endeavoured to be the best, not the biggest!

We have always focused on providing our clients high-quality service. This dedication has resulted in hundreds of excellent customer reviews and recommendations as well as numerous industry awards, including the prestigious title of Best Estate Agency in Berkshire & Surrey at the UK Property Awards for the past five years running!

Discover more about what makes us different by exploring this page and our history. If you’d like to find out in person, just give us a call or arrange your free, no obligation valuation by clicking one of the buttons below.

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Awarded Best Estate Agency in Berkshire & Surrey at the UK Property Awards for the past five years

OUR HISTORY

Helping the residents of Berkshire, Hampshire & Surrey move!


Way back in September 1990, two highly regarded local estate agents, Colin Wells and James May, embarked on a mission to build a property company that provided a ‘one stop shop’ and give the ultimate home moving experience through excellent service, unbeatable knowledge and valuable advice. Colin and James set upon changing the way Berkshire moved forever and Prospect was born.

Our first office was located in Charles Square in the balconies over-looking the iconic clock fountain, which prior to the redevelopment was the heart of Bracknell Town Centre. With a fresh approach and high quality service, we quickly became the talk of the town and were the only place to go for anyone considering a move in or around Bracknell. With recommendations flooding in and our client base growing daily, we needed to expand.

Fast forward to 2019, have opened a further 9 iconic offices across Berkshire, Hampshire and Surrey, whilst even relocating our Bracknell Office to a stunning Grade II listed building in the heart of the new Town Centre.

Positioned in key locations across the counties, all of our offices really do stand out! Our vibrant green LED internal displays draw the eye to our offices both day and night. We are also very proud of our connection with The Mayfair Office and their 350+ UK offices (not to mention the 100s of other offices across the rest of the world).

Despite our growing network of offices, our desire will always remain the same as it did when Colin and James first dreamt of Prospect. We want to be the best, not the biggest.

Since 1990, our ethos has always been to surpass customer expectations, be at the forefront of technology and truly celebrate property. These values, as recognised in multiple industry awards and by thousands of happy home movers, are fundamental in everything we do. They’re why, for clients and our people, Prospect is the property agency of choice.

ONE OF A KIND

Not every estate agent is the same


It’s been said that all estate agents are the same and we suppose that just looking from the outside, this could seem the case. However, once you actually start interacting with estate agents, either High Street or Online, you really can notice the difference. Some care, most don’t.

As we said above, we’re not most agents. We don’t fall in the ‘some’ category either – we truly are different. We truly care. Customer satisfaction is the bloodline of our business, the ‘why’ for everything we do.

Our mission is to offer an unparalleled level of service excellence in estate agency. This is a commitment from each and every one of our staff, Trainee to Managing Director. It’s the Prospect Way.

All of our staff have an insatiable appetite to be the best and they really do care about our clients and communities, so naturally they go over and beyond. Being the best takes hard-work, commitment and lots of training. .

Our training and staff development is a true distinction amongst our competitors. Every member of staff who joins Prospect, whether Manager or Trainee, will spend a week in Prospect Academy.

Prospect Academy is an intensive training course covering everything property, from taking a photo to legislation and legal matters and of course, customer service. The Academy is a highly successful staff development programme.

With constant developments in the property market, new legislation and innovations we champion, Prospect Academy is our route to developing property experts in all fields of the industry. We have devoted literally thousands of pounds and hundreds of hours to training our staff, creating new services and ultimately ensuring our staff are able to offer the best possible service and advice to our customers.

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