Moving house is known to be one of the most stressful things you can do in life and in my experience, most of the stress starts at the point of the sale being agreed. People in the chain can want different completion dates, solicitors work in different ways and mortgage lenders have their own processes, so without a mediator to communicate on the client’s behalf, all parties in the chain can be a nightmare.
We understand that communication is important to very client throughout the legal process, so as a result, we employ a Transaction Support team. Our Transaction Support team are office based for contact convenience and are actively chasing the sale throughout, this keeps you in the loop while you’re at work or getting on with your life.
Tracey, Nicole and Angela work together daily and have built fantastic relationships with both our recommended conveyancers and the local solicitors. This along with various contacts within the mortgage world means we’re able to reach people that our clients might not so easily be able to.
This has resulted in 86% of our sales going all the way through to completion, compared to the national average of just 68%.
When you chose to sell with Prospect, you know you’re in safe hands.
Written by Ian Macbeth, Residential Sales Managing Director